The Harnser exterior in Cley, North Norfolk
Case Study

The Harnser

Summary

The Harnser is a traditional coastal pub, restaurant, and hotel with 8 high-end, recently renovated guest bedrooms. Mammoth was installed to manage room temperatures for consistent guest comfort while maintaining a strong focus on energy efficiency.

Challenges

Heat Wastage

The property has no mains gas, meaning electric boilers were running continuously to heat the rooms. Heating control relied heavily on cleaners manually turning systems down and closing windows.

Doors & Windows Left Open

Staff and guests frequently left doors and windows open, resulting in significant heat loss with no alert or monitoring system to notify the team.

Inconsistent Setpoints

Room temperatures were set to individual guest preferences and often left unchanged after checkout, making consistency across the building impossible.

Solution

The Mammoth system was installed throughout guest rooms and communal areas to control heating while giving guests a simple and intuitive interface to make personal adjustments.

Our software continuously monitors and optimises performance to maintain consistency across the building while running as efficiently as possible. Integration with the hotel's booking system enables automatic optimisation based on occupancy, reducing unnecessary energy use.

Results

16 months
Payback period on investment
24%
Energy reduction

Operational Impact

  • No longer reliant on cleaners to adjust heating setpoints
  • Booking system integration reduces waste from empty rooms
  • Enhanced guest comfort across all rooms
  • Easy-to-use user interface for manual adjustments